In this modern age of technology, everything has gone digital. That means that work spaces are now using computers and smart devices to get things done. Because of this, the… Read More »
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The Importance of Email Etiquette
Email has become the most common form of communication, and with this companies must pay better attention to their email etiquette. Not only can good emails make your company look… Read More »
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What Skills Do You Need in a Call Center?
Working in a call center can be a rewarding and fun position. You have the opportunity to speak with many kinds of people and help them with their concerns and… Read More »
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What You Need to Know Before Hiring a Virtual Receptionist
When you are looking for telephone services for your business, there are a variety of options available to you. One of those is a virtual receptionist, who can really help… Read More »
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5 Tips for Handling Angry Customers Over the Phone
When you work at a call center or answering service, your job is to answer the phone and talk to people all day long. Because of this, you are bound… Read More »
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Call Center vs. Answering Service: Which do You Need for Your Business?
While some people may use call center and answering service interchangeably, there are actually two separate things. If you are looking for a telephone service for your business, it is… Read More »
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5 Professional Phone Etiquette Tips
When you are working for a call center or answering service, it is important that you remain professional even though you aren’t face to face with customers and clients. It’s… Read More »
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4 Reasons to Invest in a Call Center for Your Medical Office
As your practice grows and expands, you may notice that the amount of phone calls you get on a daily basis is increasing as well. This can be very time… Read More »
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Why Your Business Needs a Virtual Assistant
Let’s face it: you are a busy person! Whether you want to admit it or not, you could use more hours in the day. One person can only do so… Read More »
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5 Tips for Making the Most of Your Call Center Job
Having a call center job can be incredibly rewarding but it can also be frustrating if you don’t have a good set of tools to effectively communicate. Working at a… Read More »