When you are working for a call center or answering service, it is important that you remain professional even though you aren’t face to face with customers and clients. It’s… Read More »
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Why Having A Live Media Response Is Important
So you’ve just employed a new marketing campaign. All those hours of hard work, whether it’s through research, organization, strategy or tactics, have finally paid off. Go ahead, you deserve… Read More »
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How to Keep a Professional Tone on the Phone
A receptionist will often be the first representation of your business for your customers. People who call your business to schedule appointments or ask about the services you offer expect… Read More »