Nationwide Call Center and Answering Service

800-638-2000
14 Welham Ave NW
Glen Burnie, MD 21061

Maryland Government Agencies: The Benefits of Government Call Center Services

Local Government and Federal Government both have high demand for providing excellent customer support.

Customer Service Gaps can be resolved with Government Call Center Services.

Government clients and citizens expect government agencies to provide the same quality services of private sector businesses or better.

Government agencies can meet these customer service demands by  providing the customer services and customer support Maryland citizens expect.

Without Government Call Center Services, the  average Maryland government agencies score lower than private companies when it comes to customer satisfaction. The lowest customer satisfaction scores come from Medicare/Medicaid customer support centers.

Remember, government agencies operate on taxpayer funds and must tackle miles of red tape.

With TeleRep Maryland Government Call Center Services, government agencies Maryland can meet the technology needs and properly address the concerns of government clients and customers.

Here at TeleRep Maryland we provide government call center services that help the government to handle high call volumes and reduce stress levels. TeleRep Maryland is equipped to handle customer demand and  allow government agencies Maryland to fully self manage themselves.

TeleRep Maryland Government Call Center Services are provided by GSA contractor certified to effectively handle calls for Maryland Police Departments, the Department of Education and more.

Government Call Center Services include:
-Priority Notifications
– Standard Call Receiving/ Transferring
– Scheduling Services

TeleRep Maryland provides the best live operators for the quality control – 7 days a week, 365 days a year.

Conntact TeleRep by calling 1-800-638-2000 or click here today!

Check us out on FacebookGoogle+ and Twitter as well!


Source: http://www.inovasolutions.com/call-center-reporting/resources/government-call-center.html
http://www.weanswer.com/government.html

 

This entry was posted on Sunday, March 31st, 2013 at 6:01 pm . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Leave a Reply