A telephone dispatch service is one of the most important call center professional services out there. The purpose of a telephone dispatch service is to assist customers, clients, and yourself during an emergency.
A telephone dispatch service will make sure none of your calls are missed and none of your messages are lost. The call center will handle all calls even when you’re not available.
Here at TeleRep we will handle your order, take your messages, dispatch your staff, screen calls, track your services and provide exceptional customer services to clients and consumers alike.
With our emergency dispatch services, your priorities will always be intact in the event of an emergency and we will help you be more accessible to your clients, business, home phone, cell phone and pager.
Let TeleRep handle your live calls, process your emails, handle web-based queries, instant messaging and much more!
With TeleRep’s innovative new technologies and skilled agents, we will help your business gain a competitive edge through great service centers.
TeleRep is a Maryland company specializing in customized call center services. We can record what the caller is responding to, the time and date. You can use the report to see what turned into sales and manage easily your marketing profitability. We can do follow up calls to get buyer feedback and post comments to your social media sites. We also provide services to companies with a marketing department that needs help taking calls, processing and managing data from marketing pieces or TV commercials. This includes tracking companies’ marketing spending as well.
We are never outdated or inadequate because we consistently use the latest technology to best serve you.