We truly do live in the age of information overload, which can make cutting through the wealth of data to get at what actually matters seem almost impossible. Effective call… Read More »
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So Many Call Center Services!
You might have noticed that on this blog we tend to talk about a few specific services we offer. We’ve recently touched on satisfaction surveys, data entry, holiday services, and… Read More »
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Tips for Help Desk Representatives
Tackling a more technical side of customer service can be difficult from time to time. When customers require a more specific solution to their tech challenge, it is definitely worthwhile… Read More »
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Five Reasons to Add Live Chat to Your Call Service Package
One of the biggest frustrations customers face when shopping online and contacting businesses online is trying to find someone who can answer their questions immediately and accurately. One of the… Read More »