Your towing company has many components, and a call center might not be one of the first things to spring to your mind when thinking of all the things that… Read More »
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Why Live Answering Services are Better Than Automated
While we have all ended up in an automated loop jam while trying to call a company to complete a simple task. More often than not, this complicates or lengthens… Read More »
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Attention Lawyers! You Need a Call Center Representative!
If you’re a lawyer you know how important it is to have an open line for clients to contact you at all time. The people you represent rely on you… Read More »
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What’s the Hangup? Tips for a Call Center Representative
As a call center representative that handles many of the same questions and routines every day, it’s easy to get lulled into a rhythm. Callers call, you answer their questions… Read More »