Phone surveys are a phenomenal tool that many businesses don’t bother using. However, they are one of the best ways to touch base with your customers and see what their… Read More »
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The Most Essential Medical Call Center Services
Medical call centers are playing a very important role in the healthcare system at the moment. They give patients and caregivers all over the country access to professional, personal care… Read More »
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Call Center KPIs That Are Important to Track
When you employ a call center for your business, it’s important to have a way to measure its performance. By tracking key performance indicators (KPIs), you can determine the ways… Read More »
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How Can a Towing Company Benefit from an Answering Service?
Running your towing company is a full-time job, and an answering service can help keep it that way by allowing you to focus on running your business and providing you… Read More »