Real estate agents and their customers stand to benefit greatly from employing an answering service!
Real estate agents are incredibly busy between showings, stagings, and marketing. In a booming real estate market, it’s important to set yourself out from other real estate agents in the area. The best way to increase your business and customer satisfaction is by adding an answering service to your real estate business.
Work Smarter, Not Harder
Most phone calls to real estate agents have relatively simple and quick answers. If you don’t have an answering service, you will spend hours returning voice mails and dealing with repeat phone calls. An answering service will allow you to work smarter, not harder, and spend time doing what is most important—selling homes! Answering services remove a large weight from your plate and allow you to focus on what you need to get done out of the office.
Make Customers Feel Valued
Keeping customers engaged and taken care of can be a full-time job in and of itself. An answering service ensures that every client and potential client can get immediate contact with a representative of your office. If an interested homebuyer gives you a call without a response, you might miss out on their business to another real estate office with an answering service. Even better, your answering service can provide responses even after office hours. A 24/7 business will give you 24/7 business!
Do You Manage Multiple Properties?
If you are a real estate agent that also manages rental properties, an answering service can take care of your maintenance calls, service calls, and any other calls you receive throughout the day. Rental properties can be a hassle to manage, and quality answering services can make your job much easier.
What Do Answering Services Do?
Answering services can complete a wide variety of tasks beyond just answering the phone. Answering services can:
- Work through a series of frequently asked questions
- Take messages
- Arrange and book appointments
- Redirect calls to the proper place
Answering Services from TeleRep
TeleRep knows how important answering services are to your business. We are well known for our professionalism and excellent customer service when dealing with your valued customers. Let your customers know you care, right now, with live chat services. To learn how TeleRep can help set your business apart, contact us online or give us a call at 1-800-638-2000. To see more examples of what we’ve done, follow us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.