In today’s marketplace, you can not be content to only talk to your customers during a sale. Communication with them needs to be something that happens quickly and naturally, especially when they have a question or issue that they need… Read More
Archive for the ‘customer support’ Category
A business is nothing without its customers and consumers, making customer service one of the most important aspect of a successful business. Good service is what keeps people coming back and talking about your business to other people. Here are… Read More
There are so many factors that go into running a good business. If your business adheres to the public, customer service is the most important factor. If you don’t provide quality customer service, you are going to lose your customers… Read More
2018 is here, and along with it come countless trends in fashion, music, and customer service. You heard us right! Here are some of the customer service trends that will be everywhere this year.
Think of how many meaningful interactions you’ve had with customer service representatives when trying to cancel an account or get a question answered. How did being listened to make you feel? How did that excellent customer service interaction change your… Read More