Law firms require a dedicated, hardworking staff to handle sensitive legal matters in a professional manner. For this reason, you may not think of a call center as conducive to a law firm environment. However, law firm call centers can… Read More
Archive for the ‘inbound call centers’ Category
Who Can Benefit from Call Center Services?
When call center technology was first introduced to the public, call center services were very expensive, so only the largest and most successful companies and industries could utilize them. Today, as technology has improved, these services have become more affordable…. Read More
5 Great Benefits of a Medical Call Center
Are you looking to improve your medical office or center? Adding the services of a call center is a great way to improve your efficiency and your relationships with patients. Call centers can assist with bridging the gap between customers… Read More
4 Reasons to Invest in a Call Center for Your Medical Office
As your practice grows and expands, you may notice that the amount of phone calls you get on a daily basis is increasing as well. This can be very time consuming and may be overwhelming for the current staff that… Read More
Why You Need To Use Inbound Marketing
Inbound marketing is a tactic that offers simple benefits to companies of all sizes. The potential return surpasses the investment you’d make. Inbound marketing focuses on making a connection with your audience. In fact, that’s goal of most marketing forms…. Read More
Why an Answering Service Makes Sense for Real Estate Agents
Real estate agents are incredibly busy between showings, stagings, and marketing. In a booming real estate market, it’s important to set yourself out from other real estate agents in the area. The best way to increase your business and customer… Read More
The Most Essential Medical Call Center Services
Medical call centers are playing a very important role in the healthcare system at the moment. They give patients and caregivers all over the country access to professional, personal care at any time of the day. If you employ a… Read More
How to Keep a Professional Tone on the Phone
A receptionist will often be the first representation of your business for your customers. People who call your business to schedule appointments or ask about the services you offer expect the same type of courteous, professional manner over the phone… Read More
The Benefits of an Employee Call Off Service
As an HR manager in your company, you know it’s only a fact of life that your employees are going to call in sick or miss work for some other reason. Many medium and large businesses do not have a… Read More
Your Work/Life Balance and Answering Services
Anyone involved in business can tell you that a missed call can mean a missed opportunity for a sale. Studies have shown that 82% of callers will hang up if they get a voicemail prompt from a business they are… Read More