All employees working in sales or marketing should have the basic knowledge on what types of customers are calling their phones day in and out. As good as your employees… Read More »
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3 Reasons Why Live Answering is Better than an Automated Service
An automated service is so old fashioned. Pressing number after number in the hopes of speaking with an employee can be extremely frustrating. Sometimes, you even need to leave a… Read More »
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Why an Answering Service Makes Sense for Real Estate Agents
Real estate agents are incredibly busy between showings, stagings, and marketing. In a booming real estate market, it’s important to set yourself out from other real estate agents in the… Read More »
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Budget for an Answering Service With These Tips
An answering service can become an indispensable part of the success of your business. In fact, some business owners will claim that it’s impossible to have a successful business without… Read More »
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How Call Centers Can Benefit Dentists
Call centers are beneficial for a variety of industries, whether you have a towing service or a dentist office in need of friendly and always-available customer service. Here are some… Read More »
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How Can a Towing Company Benefit from an Answering Service?
Running your towing company is a full-time job, and an answering service can help keep it that way by allowing you to focus on running your business and providing you… Read More »
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The Difference Between an Answering Service and a Call Center
Telerep is a nationwide call center and answering service. Our services can be used to benefit many different companies from property managers and lawyers to IT help desks and e-commerce…. Read More »
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Property Managers and Answering Services
Property managers know that a lost tenant is a costly proposition. When a tenant moves out of a residence, you not only lose revenue from an empty space but you… Read More »
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It’s Not Too Early to Think of Holiday Call Service
Those in successful companies know that putting customers first is the key to their success. “The customer is always right” is a saying which evokes a very specific ethos. Catering… Read More »
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Beware of Offshore Call Centers
Last week we discussed the merits of outsourcing your IT help desk. Your company can maximize profits while improving service rendered to your employees and customers. You may be looking… Read More »