Running a business is no easy task, especially if you are trying to get a small business off of the ground. Though it can be difficult to manage a small… Read More »
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The Two Types of Call Centers Part 2: Outbound
Given the variety of call center services available, inbound and outbound call centers are the most well-known. While an inbound call center focuses on receiving calls from customers or other… Read More »
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The Two Types of Call Centers Part 1: Inbound
If you have been considering investing in a call center for your business, it is important to know the distinction between the two types. Call centers are separated into inbound… Read More »
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What Skills Do You Need in a Call Center?
Working in a call center can be a rewarding and fun position. You have the opportunity to speak with many kinds of people and help them with their concerns and… Read More »
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What You Need to Know Before Hiring a Virtual Receptionist
When you are looking for telephone services for your business, there are a variety of options available to you. One of those is a virtual receptionist, who can really help… Read More »
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Call Center vs. Answering Service: Which do You Need for Your Business?
While some people may use call center and answering service interchangeably, there are actually two separate things. If you are looking for a telephone service for your business, it is… Read More »
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4 Benefits of an Answering Service for Your Law Firm
One of the most important elements of an attorney’s job is communication. They must stay in touch with their clients on a regular basis in order to prepare the best… Read More »
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4 Reasons to Invest in a Call Center for Your Medical Office
As your practice grows and expands, you may notice that the amount of phone calls you get on a daily basis is increasing as well. This can be very time… Read More »
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5 Tips for Making the Most of Your Call Center Job
Having a call center job can be incredibly rewarding but it can also be frustrating if you don’t have a good set of tools to effectively communicate. Working at a… Read More »
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Tips For Choosing The Right Answering Service
There are so many answering services to choose from, so how do you pick the best one for your company? It is important to do your research first so that… Read More »