More businesses are getting into the trend of adding live chat support to their websites. Live chat gets customers engaged with your site before they click away, and puts the… Read More »
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Steps to Successful Cold Calling
Cold calling can be a challenging and stress-inducing process. Venturing into the unknown of trying to promote a product or service to a stranger often is because you expect that… Read More »
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What Marketing Support Can Do for Your Business
When it comes to building your business, you’ve got a lot on your plate. Between day-to-day management, encouraging growth, and building your brand, marketing may be the last thing on… Read More »
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The Benefits of Alarm Monitoring for Your Business
Chances are, you might not know of all the services a call center can offer your business. And one of those lesser-known services is alarm monitoring. But alarm monitoring is… Read More »
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What Should You Look for in a Call Center?
You might be the owner of a small business, ready to invest in the services of a call center to give you an edge. Or maybe you are part of… Read More »
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Why Outsourcing Your Data Entry is a Smart Business Move
Data entry is a tall task, even for businesses that have an employee dedicated to it. As time becomes more and more difficult to find and hiring more employees becomes… Read More »
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5 Ways to Collect Quality Customer Feedback
Keeping in touch with your customers and clients is incredibly important when it comes to increasing sales, providing excellent customer service, and adapting your business to meet their needs. Here… Read More »
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4 Benefits of Phone Surveys for Business
Phone surveys are a phenomenal tool that many businesses don’t bother using. However, they are one of the best ways to touch base with your customers and see what their… Read More »
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How can Alarm Monitoring Help Your Business?
Here at Telerep, we’ve already given you many reasons why you should consider employing us for all your call center services. Businesses as varied as plumbers and retail establishments can… Read More »
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We Prescribe Call Centers for your Healthcare Facility
When a patient calls their doctor’s office, they don’t want to deal with a cranky receptionist on the other end or be stuck on hold. In fact, one of the… Read More »