Chances are, you might not know of all the services a call center can offer your business. And one of those lesser-known services is alarm monitoring. But alarm monitoring is… Read More »
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What Should You Look for in a Call Center?
You might be the owner of a small business, ready to invest in the services of a call center to give you an edge. Or maybe you are part of… Read More »
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Why Outsourcing Your Data Entry is a Smart Business Move
Data entry is a tall task, even for businesses that have an employee dedicated to it. As time becomes more and more difficult to find and hiring more employees becomes… Read More »
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5 Ways to Collect Quality Customer Feedback
Keeping in touch with your customers and clients is incredibly important when it comes to increasing sales, providing excellent customer service, and adapting your business to meet their needs. Here… Read More »
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4 Benefits of Phone Surveys for Business
Phone surveys are a phenomenal tool that many businesses don’t bother using. However, they are one of the best ways to touch base with your customers and see what their… Read More »
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How can Alarm Monitoring Help Your Business?
Here at Telerep, we’ve already given you many reasons why you should consider employing us for all your call center services. Businesses as varied as plumbers and retail establishments can… Read More »
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We Prescribe Call Centers for your Healthcare Facility
When a patient calls their doctor’s office, they don’t want to deal with a cranky receptionist on the other end or be stuck on hold. In fact, one of the… Read More »
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A Retail Call Center is Good for your Customers!
Call center service has been shown to be very important for many kinds of businesses, from tow truck companies to law firms and all companies in between. With the rapid… Read More »
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What’s the Hangup? Tips for a Call Center Representative
As a call center representative that handles many of the same questions and routines every day, it’s easy to get lulled into a rhythm. Callers call, you answer their questions… Read More »
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So Many Call Center Services!
You might have noticed that on this blog we tend to talk about a few specific services we offer. We’ve recently touched on satisfaction surveys, data entry, holiday services, and… Read More »