Posts Tagged ‘call center technology’

• The Benefits of Using A Call Center

  • January 11th, 2012
  • Posted in Best In Class Inbound Call Center, Customer Relationship Management, customer support, inbound & outbound customer service, inbound call centers, Order Taking Service, outbound customer service, Skilled Agents, telecommunication
  • Tags: buyer feedback, Call Center Services, call center technology, marketing department, marketing profitability, professional services, skilled call agents, TeleRep

  Do you know what is a call center? If you do not, we are here to tell you what is a call center and how it can benefit your company’s development. Read below to learn. What is A Call Center?… Read More

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• Using a Call Center for Market Research

  • August 4th, 2011
  • Posted in Uncategorized
  • Tags: Answering Service, Business, Businesses, Call Center, Call Center Solutions, call center technology, call centers, Customers, Customized Call Center, Customized Call Center Solutions, dispatch calls, emergency services, Glen Burnie, Marketing, Maryland, outbound call center, Solutions, TeleRep

  Market research generally consists of two types – business-to-business and consumer research – but has one purpose, to verify the approval of a particular product or service among different demographics. This type of information is invaluable. It helps businesses make… Read More

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