When it comes to call centers, dropped calls are all too common. In fact, costumes waiting for an agent can easily hang up after a few minutes of being stuck on hold. The reality is, people are looking for immediate… Read More
Posts Tagged ‘call services’
How to Tell if You’re Getting Overcharged by Your Answering Service
An answering service is an important part of your business operations. When you don’t have an answering service, you lose many calls that come in during non-business hours, especially since many callers don’t like to leave voicemails. Having an answering service is… Read More
Reasons to Invest in an After Hours Call Service
When asked, most people today admit that they’d rather text than talk on a phone. When they do choose to call, however, they want to reach a live person and usually choose not to leave a message. Unless you staff… Read More
What to know about Customer Service
Customer service is an essential component for your growing business. If your business lacks customer service, your numbers could begin to suffer. But what should you keep in mind about customer service?