Emergencies can happen at any moment. You’ll want a live call center like TeleRep that can handle those calls around the clock. Hiring a 24/7 live call center ensures that any emergencies are responded to appropriately, professionally, and immediately. Although… Read More
Posts Tagged ‘TeleRep’
What Marketing Support Can Do for Your Business
When it comes to building your business, you’ve got a lot on your plate. Between day-to-day management, encouraging growth, and building your brand, marketing may be the last thing on your mind. But when you utilize effective marketing support, you… Read More
The Benefits of Alarm Monitoring for Your Business
Chances are, you might not know of all the services a call center can offer your business. And one of those lesser-known services is alarm monitoring. But alarm monitoring is an important tool to not only enhance the security of… Read More
What Should You Look for in a Call Center?
You might be the owner of a small business, ready to invest in the services of a call center to give you an edge. Or maybe you are part of a larger company seeking out better options for customer service…. Read More
Should You Outsource Your Data Entry?
There comes a time in many companies lifespans where they suddenly realize that their staff is drowning in data entry. Unless you have specific staff for data entry, which may not be cost effective for your needs, it’s likely that… Read More
Can An Answering Service Benefit Home Contractors?
As a home contractor, you know that your time is valuable. After all, you need to manage your work, calls, scheduling, and more. This can take up a considerable amount of time, which leaves you with less time to do… Read More
3 Tips for Choosing the Right Answering Service
An after-hours answering service is an important investment in your business. It is a way to provide prompt and courteous customer service for callers after regular business hours, without having to hire new staff or ask your current staff… Read More
The Customer Service Trends to Look Out For in 2018
2018 is here, and along with it come countless trends in fashion, music, and customer service. You heard us right! Here are some of the customer service trends that will be everywhere this year.
Expert Customer Service Can Lead to a World of Possibilities
Think of how many meaningful interactions you’ve had with customer service representatives when trying to cancel an account or get a question answered. How did being listened to make you feel? How did that excellent customer service interaction change your… Read More
The Benefits of Live Chat Services
Live chat is a transformative service for many businesses that choose to take advantage of it. Instead of needing to type out a formal email to get answers, customers will be able to instantly speak with someone who is knowledgeable… Read More