Posts Tagged ‘tough calls’

• Tough Calls: How to Bounce Back

  • October 6th, 2015
  • Posted in inbound & outbound customer service, inbound call centers, Modern Call Center, telecommunication
  • Tags: call centers, tough calls

  No matter what type of business you work in, most of us can admit to handing a tough call or two. There are times when a customer or client is simply having a bad day, and the call center receptionist… Read More

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