Running a successful law office and firm can be challenging and rewarding at the same time. A law office can be a very hectic place as paralegals and lawyers work hard to research and win cases for their clients. What makes a law office even more hectic is the phone constantly ringing.
While e-mail is gaining speed as the new main form of communication, plenty of clients still prefer to speak to someone on the telephone. Because of this, law offices find their phones ringing quite often. Unfortunately, some offices lack the man power to answer each and every call personally. Often times, late night phone calls are left for voicemail to pick up, which usually means a lost client or case. Potential clients may call late after seeing your ad online while current clients may call late after thinking of a question regarding their case. Either way, you don’t want to neglect either type of phone call.
At TeleRep, we train our receptionists to answer incoming phone calls for law offices and firms. Our TeleReps are able to answer your phone calls no matter time of day or night. Each call is treated uniquely, as our TeleReps ask questions to determine what the client needs and who to transfer the call to. This helps your office build a positive reputation while gaining new clients and pleasing current ones. The services provided by TeleRep will ensure every call is answered by a professional and kind receptionist and each message is delivered to the appropriate team member.
At TeleRep, we offer a number of services for your law office including:
- 24/7 Services
- After Hour Services
- Appointment Services
- Holiday Services
- E-mail Services
- Help Desk Services
- And much more!
Learn about TeleRep and our overall live operator services today. We want to help your business excel.
You can inquire about the effectiveness of the TeleRep nationwide call center and live answering services by calling 1-800-638-2000 or visit our contact page!