If you are looking for ways to achieve double-digit response rates, Tele Rep’s Customer Service Call Center is here to improve your strategy to give you the results you desire.
Tele Rep can help your business achieve double-digit response rates because we know how to effectively support customers after the sale of your products and services.
The last thing you want for your business is to lose customer trust because your company violated that trust through customer service blow-offs.
Poor Customer Service Call Center experiences can reduce customer willingness to buy by 86.3 percent, increases negative perception of a company by 98.9 percent, and likelihood of customers recommending the company drops to 91.5 percent.
Customers want customer service representatives to speak clearly, know their needs, and quickly access their customer records. They expect customer service representatives to be customer friendly at all times and be able to call back the same representative if necessary.
Our Tele Rep customer service representatives are well trained and know how to actually solve customer problems and our call agents will always provide live person services.
If you’re ready to improve your customer service today, hire Tele Rep’s customer service call center.
TeleRep is a Maryland company specializing in customized call center services. We can record what the caller is responding to, the time and date. You can use the report to see what turned into sales and manage easily your marketing profitability. We can do follow up calls to get buyer feedback and post comments to your social media sites. We also provide services to companies with a marketing department that needs help taking calls, processing and managing data from marketing pieces or TV commercials. This includes tracking companies’ marketing spending as well.
We are never outdated or inadequate because we consistently use the latest technology to best serve you.