In today’s working world, the typical nine to five work day is no longer the normal standard. While there are still numerous businesses who implement the nine to five work day, many are implemented different schedules for their staff. Because of this, some businesses may begin to notice an influx in calls after normal business hours. If you begin to notice this trend in calls, it may be a good idea to implement a 24/7 answering service through TeleRep.
While this service may not seem like a necessity, a business should first consider how many incoming calls they receive after hours. Whether the calls are coming in early in the day or late at night, some businesses are beginning to find they are missing numerous important calls because no one is in the office to answer the phone. With a 24/7 answering service, all of your incoming calls will be received and responded to, without having to pay your staff the overtime to wait and see if the phone rings.
Instead of having your customers become frustrated with playing phone tag with your business, implement a 24/7 answering service to have their call be answered the first time around. Even if their question can’t be answered right away, they can still rest easy knowing their voice was at least heard when they called. A receptionist through a 24/7 answering service can answer basic information questions as well as transfer calls to voicemails to have staff members respond once they get into the office.
Never hear from a disgruntled customer or client again who has had trouble reaching your office. A 24/7 answering service can help keep your clients and customers happy as well as gain new ones.
24/7 Answering Services through TeleRep
At TeleRep, we understand how important call center services are to your business. That is why we pride ourselves on our professionalism and customer service training when handling incoming calls. We also specialize in alarm response and data entry as well. Stop making your customers feel underappreciated with voicemail services; instead, let them know you care through TeleRep and hire a virtual receptionist today.
Learn about TeleRep and our overall live operator services today. We want to help your business excel.
You can inquire about the effectiveness of the TeleRep nationwide call center and live answering services by calling 1-800-638-2000 or visit our contact page!