Nationwide Call Center & Answering Service Since 1976

The Benefits of After Hour Answering Services

After Hour Answering ServicesWith the holidays just around the corner, your customer service is essential to boost sales and have a successful holiday season. This means that every phone call that comes your way should be answered by a real person. Many customers will become discouraged and frustrated when met with a voicemail service or automated menu option. In order to keep your customers happy this holiday season, businesses should consider the after hour answering services provided by TeleRep. These services mean that trained receptionists will answer incoming phone calls to your business at any time. This may seem like an unnecessary service, but it comes with several benefits.

  1. When greeted by a real person, customers feel appreciated and taken care of. They will feel confident that their questions or concerns will be acknowledged by the appropriate people because they are leaving their message with a person and not a machine.
  2. Team members are able to respond to customers and clients more quickly when their messages are organized. Going through a voicemail box to retrieve messages can be frustrating and time consuming.
  3. Your business will be able to not only retain current customers, but gain new customers who can only contact your business during after-hours. This is because TeleReps are able to acknowledge every call and ensure a team member’s response once the business is open.

At TeleRep, we understand how important incoming after hour phone calls are to your business. That is why we pride ourselves on our professionalism and customer service training when answering every business call. Stop making your customers feel under appreciated with voicemail services; instead, let them know you care through TeleRep.

Learn about TeleRep and our overall live operator services today. We want to help your business excel.
You can inquire about the effectiveness of the TeleRep nationwide call center and live answering services by calling 1-800-638-2000 or visit our contact page!

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Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.