Nationwide Call Center and Answering Service

800-638-2000
14 Welham Ave NW
Glen Burnie, MD 21061

Live Operators: How To Increase Customer Retention And Satisfaction Ratings

A live operator for your business is a very important asset to your business. Live operators are responsible for providing quick solutions to your customer concerns. They receive all inquiries, process these inquiries and provide valuable answers and solutions to your customers. Your customers have the right to voice their complaints about faulty products and services.

Customers need someone that will assist them when problems arise. Inbound call center services will provide you skilled live operators that will meet your customers’ needs.

Quality customer service is important because it directly affects your brand image. Exceptional work by live operators will gain your business prosperous customer retention and satisfaction ratings.

If you need excellent live operators for your business, hire TeleRep for inbound and outbound calling services.

TeleRep is a Maryland company specializing in customized call center services. We can record what the caller is responding to, the time and date. You can use the report to see what turned into sales and manage easily your marketing profitability. We can do follow up calls to get buyer feedback and post comments to your social media sites. We also provide services to companies with a marketing department that needs help taking calls, processing and managing data from marketing pieces or TV commercials. This includes tracking companies’ marketing spending as well.

We are never outdated or inadequate because we consistently use the latest technology to best serve you.

For professional services and questions, contact TeleRep by calling 1-800-638-2000 or click here today!

Check us out on Facebook and Twitter as well!

Source: http://callcentercafe.com/the-importance-of-a-live-operator-for-your-business/

 

This entry was posted on Tuesday, June 19th, 2012 at 2:56 pm . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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