Local Areas - TeleRep

Baltimore

Washington, D.C.

Maryland

Annapolis

Glen Burnie

Pasadena

Columbia

Ellicott City

Owings Mills

Towson

24/7 Live Answering and Call Center Services

Live Answering Services

Have a LIVE operator taking messages for you and forwarding them by text or email in real time.

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Call Center Services

TelRep has customer service experts who are trained in handling customer care, help desk and tech support services.

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Dispatch Services

Our dispatchers will respond to any type of emergency or service-related issue following YOUR instructions for contacting on-call staff.

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Call Screening

Our operators are highly trained and have the experience and knowledge to separate your new, (or delete) existing customers, or emergency calls, from your unwanted calls.

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Overflow Calls

Have a LIVE operator taking messages for you and forwarding them by text or email in real time.

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Media Response & Intake

When you’re running a T.V., Radio, or mailing campaigns, TeleRep can handle your call volume spikes, (and delete) take orders, (or delete) qualify callers for call forwarding to a representative and much more.

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Email Handling & Response

When you have messages or requests from your web forms, TeleRep can respond to them 24/7 in real time.

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Order Taking

Our operators are experienced in all aspects of catalog and website customer services.

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Our Clients Span a Range of Industries

Law Firms

Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.
Medical & Healthcare

Let us be an extension of your staff and a seamless experience for your patients and care givers.
Plumbing/HVAC

Provide 24/7 customer service, emergency dispatch and appointment scheduling.
Property Management

Get accurate information regarding emergencies or issues provided instantly to on-call staff.
Remediation Services

Be the FIRST to respond to an insurance company or potential customer.
Many Other Industries

We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.

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