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Nationwide Call Center & Answering Service Since 1976

How TeleRep Can Help During the COVID-19 Pandemic

We understand that many businesses are undergoing changes at this time, and we are here to help. TeleRep can provide you with additional call center services, whether you need help with an increased call volume or your taskforce is currently limited. In particular, healthcare providers, retirement communities, property and facility management, and cleaning restoration companies responsible are experiencing additional strain. We at TeleRep are ready and equipped to provide your customers with exceptional answering services by a live representative. During this time of increased stress, it is so important for customers to have their needs addressed right when they place a call. Speaking to a live representative will reassure them that their voice is heard. By working with us, you won’t have to worry about losing a single customer if you can’t get to the phone.

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Dear Valued Clients,

During these uncertain times, we at TeleRep are here for you and are committed to providing uninterrupted service during the COVID-19 state of emergency. We are considered an essential service by the state of Maryland, and we are fortunate to have not been affected by the business restrictions. All of our staff are currently working remotely for safety, and we have made adjustments to fit the needs of our clients. If social distancing requirements impacted your business, TeleRep is here to help you continue to operate safely and effectively. Please don’t hesitate to contact us for more information about how we can help you adapt to your change in working conditions.

24/7 Live Answering and Call Center Services

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Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

We call our telephone representatives (Telereps).

TeleReps are recruited and trained locally. Our clients range from small business owners to Fortune 500 companies. They enjoy working with us because we are local, flexible and we offer varied services that help them grow their businesses – 24 hours a day! We encourage clients to visit us and participate in training our TeleReps so we can answer calls just as they would.

Our extensive experience since 1976, enables us to offer valuable insight in finding solutions to meet our clients needs — whether they be answering customer service calls or responding to emails. Our outsourcing programs are many and varied.

Find out how TeleRep can help you provide the very best service to your customers.

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Clients Who Rely on TeleRep for Their Answering Service & Call Center Needs

Have questions? We have answers.

Contact TeleRep today so we can help your business with its answering service or call center needs.

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