Nationwide Call Center & Answering Service Since 1976

Privacy Policy

TeleRep is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TeleRep Web site and governs data collection and usage. By using the TeleRep website, you consent to the data practices described in this statement.

Collection of your Personal Information

TeleRep collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TeleRep also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by TeleRep. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by TeleRep for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TeleRep Web site.

Use of your Personal Information

TeleRep collects and uses your personal information to operate the TeleRep Web site and deliver the services you have requested. TeleRep also uses your personally identifiable information to inform you of other products or services available from TeleRep and its affiliates.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other services. At no time will we sell your personal information to a third party.

TeleRep keeps track of the Web sites and pages our customers visit within TeleRep, to determine what TeleRep services are the most popular. This data is used to deliver customized content and advertising within TeleRep to customers whose behavior indicates that they are interested in a particular subject area.

Use of Cookies

The TeleRep Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TeleRep pages, or register with TeleRep site or services, a cookie helps TeleRep to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TeleRep Web site, the information you previously provided can be retrieved, so you can easily use the TeleRep features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TeleRep services or Web sites you visit.

Security of your Personal Information

TeleRep secures your personal information from unauthorized access, use or disclosure. TeleRep secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

TeleRep will occasionally update this Statement of Privacy to reflect company and customer feedback. TeleRep encourages you to periodically review this Statement to be informed of how TeleRep is protecting your information.

Contact Information

TeleRep welcomes your comments regarding this Statement of Privacy. If you believe that TeleRep has not adhered to this Statement, please contact TeleRep at info@telerep.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Call Center & Answering Service Tips & Tricks

  • 5 Strategies to Improve Customer Experience telerep

    5 Strategies to Improve Customer Experience

    Read More
    Jun 14
  • Important Considerations When Hiring a Call Center telerep

    Important Considerations When Hiring a Call Center

    Read More
    May 31

Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.