Did you know you could increase customer retention through 24/7 customer service support? It’s true. Customer retention is a major challenge for most businesses. How do you convince existing customers to continue purchasing your products long term?
You do not want to lose customers more than you can keep them. To be successful, your company needs to provide satisfactory around the clock customer service support.
It takes more than selling a good product or service to maintain lifetime customers.
Your company needs to ensure customers that problems will be resolved when they arise. Make your customers happy is 10 times more cost-effective and profitable than scouting sales prospects.
This is why 24/7 customer care is essential to business success. Hire TeleRep’s skilled call center agents to get the job done well.
Here at TeleRep, our call agents are trained to advertise your specific products and services. Our agents will also provide valuable information to customers on products or services.
We will increase your profit margins with skilled sale pros to up sell and cross sell your products and services directly to customers.
TeleRep is a Maryland company specializing in customized call center services. We can record what the caller is responding to, the time and date. You can use the report to see what turned into sales and manage easily your marketing profitability. We can do follow up calls to get buyer feedback and post comments to your social media sites. We also provide services to companies with a marketing department that needs help taking calls, processing and managing data from marketing pieces or TV commercials. This includes tracking companies’ marketing spending as well.
We are never outdated or inadequate because we consistently use the latest technology to best serve you.