With the holidays peeking just around the corner, it’s time to start thinking about your options for a holiday answering service. No matter what business you’re in, the holidays are a busy time both at home and in the office. TeleRep’s national call service can help you get through the holidays with efficiency. It will minimize the amount of calls that you miss and help you to grow and expand your business rather than leaving it stagnant during the busy holiday season. There are some other great benefits to using an answering service during the holidays as well!
- Professional Impression – The best way to give your customers a good impression is to make sure that they know you’re committed to their needs. The live operaters (otherwise known as TeleReps) are trained professionals that can be available 24/7 to take calls after your business hours. Nothing says “I care” like giving your customers the ability to reach a live person who can answer their question any time of day.
- Make Appointments – Just because you’re not in the office doesn’t mean you shouldn’t be able to make appointments. During the holidays, it is important to be able to make and keep appointments well in advance so you can plan your personal time accordingly. TeleReps can manage your calendar and help to schedule appointments for you while you’re at home with your family.
- Full Service Order Taking – If your company operates on the receipt of orders (such as a retail company) you can be comfortable in the knowledge that your orders can be taken 24/7 without any of your employees having to miss family and holiday time. The fully trained TeleRep staff can take your calls and your orders through the holiday season so you don’t lose any money and your customers don’t lose the opportunity to purchase your products.
These are just a few of the reasons an answering service is such a good idea during the holiday seasons. Learn about TeleReps and our overall live operator services today.