TeleRep Government Call Center
Government agencies are under pressure to operate efficiently while increasing service to the customer. There is a growing expectation to communicate clearly, respond quickly and provide a consistent message in all channels.
Our process-oriented focus allows us to support the diverse needs of Federal, State and Local Governments Agencies, Organizations and Contracting Partners.
Our live operators are available to answer government agencies calls 24 hours a day, 7 days a week, including holidays, our government call service representatives work even when government agencies are closed.
TeleRep offers bilingual live operators, so government agencies can satisfy a larger group of individuals. All agents thoroughly trained on the rules and regulations of HIPAA and our call center is 100% HIPAA Compliant.
Our extensive experience with government and municipal answering services include city utilities, public health and medical organizations, housing authorities, water management districts and more.
As a certified MBE and WBE we can provide services as a subcontractor to meet contract requirements of Prime Contractors for Government Bids.
Contact the professionals at TeleRep for all your government call center needs: call 800-638-2000.