Our Dedicated Agents Answer For You
At TeleRep, our operators take calls based on their skills, experience, and training. The classification of the call determines which operator handles it. In this model, every operator is a multi-skilled asset who can answer virtually any phone call – 24 hours a day, seven days a week.
Our business model allows us to offer our services at a fraction of the cost it would take to staff, schedule, manage and train your own employees.
In addition, we have invested in the latest technology and equipment to make sure the information we receive reaches you quickly and accurately.
TeleRep also offers dedicated agents who answer your calls exclusively. These agents are not part of our shared environment, and works well with clients who have higher call volume, making a per minute pricing model uneconomical.
With dedicated agents and services, businesses don’t have to worry about paying for salaries, training, benefits and taxes.
Find out more by calling TeleRep today at (410) 761-2424.