There are so many factors that go into running a good business. If your business adheres to the public, customer service is the most important factor. If you don’t provide quality customer service, you are going to lose your customers… Read More
Archive for the ‘customer support’ Category
2018 is here, and along with it come countless trends in fashion, music, and customer service. You heard us right! Here are some of the customer service trends that will be everywhere this year.
Think of how many meaningful interactions you’ve had with customer service representatives when trying to cancel an account or get a question answered. How did being listened to make you feel? How did that excellent customer service interaction change your… Read More
Providing excellent customer service is key to retaining customers and demonstrating the professional and caring culture of your company. It’s the job of customer service professionals to be the faces and voices of the company. They’re called representatives because they… Read More