Nationwide Call Center & Answering Service Since 1976

Call Center Services in Philadelphia

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The Benefits of Outsourced Call Centers for Philadelphia: Improving the Sales Team Upsell

Does your sales team need help with upsell and cross sell?
TeleRep for Philadelphia is ready to deliver a buying experience that keeps your customers coming back for more of your products and services.

About Philadelphia

Philadelphia has a large business base with plenty of competitors in a number of fields. However there’s a way to gain a competitive edge over your competitors. That competitive edge comes from an effective, competitive customer service marketing strategy.

But there’s a way to gain a competitive edge over your competitors. That competitive edge comes from an effective, competitive customer service marketing strategy.

The Benefits of TeleRep Cross Selling/Up Selling Services

Our TeleReps specialize in Cross Selling/Up Selling services. With accurate scripting and very knowledgeable TeleReps, your business can have a 24/7 sales team that’s very flexible at selling products and services. Our live operators know how to adapt to different business models and product matrixes to increase your sales team performance and expand your brand awareness.

TeleRep’s Cross Selling/ Up Selling services include:

  1. Personalized selling. We will address customers by name and log their questions to build up customer trust and sell product after product.
  2. Confident sales representatives. We guarantee every call center inbound call is answered professionally and calmly. This is the best way the call center sales team can recognize sales opportunity and sell products without customer objections.
  3. Consistent monitoring of call center sales metrics. TeleRep is a sales driven call center that knows how to identify which inbound calls offer higher sales value through performance-based metrics.

Here at TeleRep we understand the importance of brand care services. Cross selling and up selling are the best money making strategies for growing businesses to move extra inventory, highlight new products and profit from overstocked items.

Let our TeleRep call center for Philadelphia help your sales team provide pleasant, informative assistance to your customer base while upselling and cross selling your brand products and services today.

Sources:

http://executiveeducation.wharton.upenn.edu/open-enrollment/marketing-sales-programs/competitive-marketing-strategy.cfm

Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.