Nationwide Call Center & Answering Service Since 1976

Government Contracts

TeleRep Government Call Center

Government agencies are under pressure to operate efficiently while increasing service to the customer. There is a growing expectation to communicate clearly, respond quickly and provide a consistent message in all channels.

Our process-oriented focus allows us to support the diverse needs of Federal, State and Local Governments Agencies, Organizations and Contracting Partners.

Our live operators are available to answer government agencies calls 24 hours a day, 7 days a week, including holidays, our government call service representatives work even when government agencies are closed.

TeleRep offers bilingual live operators, so government agencies can satisfy a larger group of individuals. All agents thoroughly trained on the rules and regulations of HIPAA and our call center is 100% HIPAA Compliant.

Our extensive experience with government and municipal answering services include city utilities, public health and medical organizations, housing authorities, water management districts and more.

As a certified MBE and WBE we can provide services as a subcontractor to meet contract requirements of Prime Contractors for Government Bids.

Contact the professionals at TeleRep for all your government call center needs: call 800-638-2000.

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Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.