When you are taking a lot of customer calls, chances are that every experience won’t be as pleasant. In cases when you come across a disgruntled or angry customer on the phone, it can be much more difficult to know… Read More
Posts Tagged ‘angry customers’
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5 Tips for Handling Angry Customers Over the Phone
When you work at a call center or answering service, your job is to answer the phone and talk to people all day long. Because of this, you are bound to come across a few angry customers that have an… Read More