Did you know that if you’re unable to answer the phone, you may miss out on business? A call center is a great way to ensure you’re available for your prospective and existing customers. A center takes the pressure off… Read More
Archive for June, 2025
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Improving Agent Productivity in Your Call Center
It is difficult for a call center manager to manage and keep all their agents productive. Individual agents must also be given personal attention and value. If the agents are happy with their work, they’ll likely keep the customers happy,… Read More