When an emergency call comes into your call center, it is imperative that your agents know how to handle it. At TeleRep, our contact center agents are expertly trained to handle calls from a wide variety of industries. While every… Read More
Posts Tagged ‘emergency calls’
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How Our Agents Handle Emergency Calls
Our contact center agents are expertly trained to handle calls from a wide variety of industries. While every call we receive is truly important to us, some of them are more urgent than others. We are no strangers to adeptly… Read More