Nationwide Call Center & Answering Service Since 1976

What Can Modern Technology Call Centers Do For Your Business?

Call centers are integral parts of businesses. They offer business executives a direct interaction point with customers and a way to bring in more revenue for the company.

Call Centers have the capability to use a variety of contact channels to tailor customer service to fit your company’s needs with the technology you need.

Advancements in technology have allowed customers the opportunity to not only contact companies directly but also have the privilege to choose the initiate contact option they prefer.

When call centers were first established, customers were limited to dialing a call center during select business hours. Now, call centers have 24/7 services so customers can interact with call centers at the most convenient time for them.

Customers can contact call centers by tablet, computer, smartphone and more to offer the best customer service possible.

This is all possible because customers can contact or be contacted by virtual agents or live agents.

In fact self-service, virtual agents and FAQ’s are complementing voice communications rather than replacing voice communications.

The command team of call centers can now address customer communications, even through social media such as Twitter. Integrating the disparate channels creates one seamless communication interface that can meet any type of customer service needs.

Don’t let your business fall behind; hire TeleRep to manage your customer service needs.

TeleRep is a Maryland company specializing in customized call center services.

Here are just a few of the many customer services we provide:

-TeleRep records what the caller is responding to, the time and date.

-We provide your company reports to see what turned into sales and manage effectively your marketing profitability.

– We handle follow up calls and get buyer feedback to help you make better products and offer better services.

-We can help you manage your social media.

– We handle calls, processing and managing data as well.

TeleRep is never outdated or inadequate because we consistently use the latest technology to best serve you.

For professional services and questions, contact TeleRep by calling 1-800-638-2000 or click here today!

Check us out on Facebook and Twitter as well!


Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.