It’s the start of 2013 and an excellent time to jump start your marketing strategy. Why is this the perfect time for strategic marketing? The time after the big holiday season is a good time to sell any type of excess merchandise… Read More
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Philadelphia TeleRep Call Center Order Taking Services
During the holidays, shopping in not just an in-store occasion. Now, shopping is very popular in-store and online, especially in the Philadelphia retail area. To assure your holiday retail season is a success, it’s important that you use a call… Read More
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Maryland Call Center: How To Handle Holiday Customer Support Stress
Do you need some holiday customer support for your commercial business? If yes, don’t worry. Tele Rep call center has you covered with our skilled call agents. Here at Tele Rep. we know that the holidays can be a profitable… Read More
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Food Order Taking Services: How A Call Center Improves Restaurant Customer Services
Are you a restaurant owner with a wide geographic reach? If yes, you need to be prepared to effectively handle long distance fast food orders. This handling of fast food orders can be done by an outsource call center such… Read More
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TeleRep Consumer Call Centers Handle Hurricane Sandy Claims Process
Did you know that consumer call centers could be very valuable during natural disasters assistance and recovery? It’s true. The aftermath of Superstorm Sandy demonstrated the importance of responding to high volume telephone calls to address natural disasters. When people… Read More
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The Advantages Of TeleRep Outsource Contact Center Operations
Does your business need help preserving its customer satisfaction? If yes, outsourcing contact center operations may be the perfect solution. An outsourced contact center like TeleRep can help you alleviate your business costs and foster strong engagement to not only… Read More
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The Benefits of Contact Center Customer Care Services
Contact centers are in-demand this holiday season. Businesses nationwide want to focus more on efficient customer care while providing their companies with cost savings. In the call center industry, renewed business process outsourcing and more usage of innovative IT technologies… Read More
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How To Use A Contact Center For Cross Selling And Up Selling
When you hire a benchmarking contact center, its call agents jobs are to help you effectively cross-sell and up-sell your products. This can only be accomplished successfully when returns on every customer interaction is maximized and strong customer relationships are… Read More
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Holiday Shopping: The Benefits Of Call Centers For E-Retailers
It’s the holiday season, one of the busiest retail seasons of the year. To make the most profit for your business during this time of year, you need to have excellent customer service. The better customer service you provide, the… Read More
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How to Measure Call Center Quality
First impressions are everything. Your outsource call center can guarantee a good first impression and more. It’s all about quality control. A customer service call center is the first touch point for customers. Skilled call agents are vital to your business’ managing… Read More