Nationwide Call Center & Answering Service Since 1976

Call Center Emergency Response Services

Emergencies can happen at any moment. You’ll want a live call center like TeleRep that can handle those calls around the clock. Hiring a 24/7 live call center ensures that any emergencies are responded to appropriately, professionally, and immediately. Although we won’t directly attend to the emergency, we take the incoming emergency call or signal and dispatch the appropriate response. Here are some instances of emergency calls that we can assist with.

Emergency Hotlines 

Hotlines like poison control or suicide prevention hotlines require consistent observation for the individuals who might be in trouble. A prepared representative will accept the call and make fitting measures to guarantee that the circumstance is managed or gone along to the correct individual.

Alarm Monitoring 

Alarm Monitoring can be pivotal in keeping up the security of your business building and whatever or whoever might be inside. On the off chance that a caution or other screen sends us an alarm, we can dispatch the suitable specialists to your area to quell the crisis.

Medical Emergencies 

One of the most obvious life-or-death emergency response scenarios in our repertoire involves medical episodes. In the event that your patients or medical team need you, our expertly prepared specialists will precisely record data and can advance it to you by means of a pager, beeper, email, or telephone.


Although lower than the above examples on the size of crises, towing can require quick consideration. Somebody will be at our live call center every minute of every day to accept calls and dispatch tow trucks whenever needed.

Contact TeleRep Today!

If you are ready to install a call center service for your business, TeleRep is here to help. If you still have more questions, our trained professionals are ready to answer them. We know how important customer feedback is to you and your business, so let them know that you care with an answering service. To learn how TeleRep can help you today, visit us online or give us a call at 1-800-638-2000. To keep up with our work and to see what we have been up to, be sure to follow us on Facebook, Twitter, LinkedIn, and Pinterest.

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Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.