Nationwide Call Center & Answering Service Since 1976

Live Operators: How To Increase Customer Retention And Satisfaction Ratings

A live operator for your business is a very important asset to your business. Live operators are responsible for providing quick solutions to your customer concerns. They receive all inquiries, process these inquiries and provide valuable answers and solutions to your customers. Your customers have the right to voice their complaints about faulty products and services.

Customers need someone that will assist them when problems arise. Inbound call center services will provide you skilled live operators that will meet your customers’ needs.

Quality customer service is important because it directly affects your brand image. Exceptional work by live operators will gain your business prosperous customer retention and satisfaction ratings.

If you need excellent live operators for your business, hire TeleRep for inbound and outbound calling services.

TeleRep is a Maryland company specializing in customized call center services. We can record what the caller is responding to, the time and date. You can use the report to see what turned into sales and manage easily your marketing profitability. We can do follow up calls to get buyer feedback and post comments to your social media sites. We also provide services to companies with a marketing department that needs help taking calls, processing and managing data from marketing pieces or TV commercials. This includes tracking companies’ marketing spending as well.

We are never outdated or inadequate because we consistently use the latest technology to best serve you.

For professional services and questions, contact TeleRep by calling 1-800-638-2000 or click here today!

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Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.