Nationwide Call Center & Answering Service Since 1976

Reaping The Benefits From A Customer Service Call Center Consultant

If you’re in need of a Customer Service Call Center Consultant, you need first be familiar of what the call center consultant should provide. You do not want to spend your hard earn money on a consultant that can’t even provide the basics. You will want a call center consultant that goes beyond the basics and offers you superior services at all times.

The purpose of a call center consultant is to increase your company’s productivity and efficiency when it comes to technical support, orders, product information and answering customer service needs.

A call center consultant can serve as your outsource inbound and outbound call center, while saving you plenty of money you can spend elsewhere in your business.

By outsourcing a call center for your company, you will be able to utilize downtime and slow call periods to increase productivity. Never again will your customers have to be put on hold for long periods of time just to have questions or concerns addressed.

Hire TeleRep for exceptional call center consulting services and reliable outsourced telemarketing.

Here at TeleRep, our call agents are trained to advertise your specific products and services. Our agents will also provide valuable information to customers on products or services.

We will increase your profit margins with skilled sale pros to up sell and cross sell your products and services directly to customers.

TeleRep is a Maryland company specializing in customized call center services. We can record what the caller is responding to, the time and date. You can use the report to see what turned into sales and manage easily your marketing profitability. We can do follow up calls to get buyer feedback and post comments to your social media sites. We also provide services to companies with a marketing department that needs help taking calls, processing and managing data from marketing pieces or TV commercials. This includes tracking companies’ marketing spending as well.

We are never outdated or inadequate because we consistently use the latest technology to best serve you.

For professional services and questions, contact TeleRep by calling 1-800-638-2000 or click here today!

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Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.