Email has become the most common form of communication, and with this companies must pay better attention to their email etiquette. Not only can good emails make your company look more professional and put together, but they can prevent a… Read More
Posts Tagged ‘customer service’
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What Skills Do You Need in a Call Center?
Working in a call center can be a rewarding and fun position. You have the opportunity to speak with many kinds of people and help them with their concerns and answer their questions. Like every other career, call center representatives… Read More
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5 Tips for Handling Angry Customers Over the Phone
When you work at a call center or answering service, your job is to answer the phone and talk to people all day long. Because of this, you are bound to come across a few angry customers that have an… Read More
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How to Provide the Best Customer Service
One of the most important parts for any business to focus on is their relationship with their customers. Your customers are everything to you, and you cannot possibly succeed without them. The best way to pull in customers and keep… Read More
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5 Professional Phone Etiquette Tips
When you are working for a call center or answering service, it is important that you remain professional even though you aren’t face to face with customers and clients. It’s not always easy to portray professionalism over the phone because… Read More
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Tips for Improving Customer Satisfaction
If you own a business, no matter what it is, it is important to leave your customers or clients satisfied. Customer feedback is a great way to improve your business while also improving the relationships you have with people that… Read More
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Why Your Business Needs a Virtual Assistant
Let’s face it: you are a busy person! Whether you want to admit it or not, you could use more hours in the day. One person can only do so much, and you owe it to yourself and your employees… Read More
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The Importance of Customer Feedback for Business
A successful business is all about customer satisfaction. If customers aren’t satisfied, they will stop coming back and you will begin to lose business. In order to know if customers are satisfied and what can be improved, you need feedback…. Read More
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The Biggest Myths of Customer Service
There seem to be so many rules and regulations based around customer service. With so many do’s and don’ts, how do we even know where to begin with giving good customer service? Let’s start with what isn’t true when dealing… Read More
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Why Your Business Needs A Data Entry Service
Running a business can be very rewarding, but also very stressful. You have to make sure each element of the business is in tact so that it remains successful. As businesses expand, it can be hard to keep up with… Read More